“Mel was always calm, made time for us at the oddest of hours and encouraged us to think everything through at our own time. She stuck with us when we decided to let go of a prior property we had seriously considered. We never felt pressured, just supported and empowered to make a good choice the way we needed to.”

“My husband and I found Melanie exeptionally professional, approachable, and sincere. She was also interesting to be around (which is a bonus when undertaking and activity as dreary as selling a house) and very funny on top of it all. I can foresee Melanie being capable of endearing herself to virtually any type of personality due to her superb interpersonal skills. She exhibits a level-headed determination in offering the best possible service, and in achieving optimal results. Melanie put significant effort into every aspect of achieving the successful sale of our property. One comment particularly impressed us. I had expressed gratitude at everything she was doing for us (which was a lot). Her reply was along the lines of “no that’s nothing really, it is why you employ me”. In addition, Melanie insisted that she was contactable 24/7 should there be anything we wanted to clarify or discuss. She was so convincing regarding this that we both truly believed that we would get the same reception if we called her at 2pm, or 2am. We were never sure if she actually slept.”

“A few months down the track and we have to say that if anything, our friends and contacts undersold Melanie. The sale process has been a bit of a roller coaster ride in a difficult market, but Mel has been absolutely masterful in steering the process to a successful conclusion, while managing the various buyers, builders and negotiations and keeping us informed at all the steps along the way. We have truly felt that she was working solely on our behalf.”

“Mel was amazing… we had been looking for an investment property for a while and Mel was the only agent across the board, from all companies we approached, who seemed to truly tune in, to listen and understand what we were looking for. In all our dealings with Mel, from the beginning when she showed me the property, right through to putting the offer in and purchasing the property, Mel just made it so easy for us and never wasted our time.”

“Melanie took charge to make this a seamless and successful experience for us. Her professionalism was faultless, and her entire approach was thorough. Through daily communication via phone calls and emails, we were kept totally informed. Melanie went the extra mile for the sale of our house. Not only did we achieve a price beyond our expectations, but we had a positive real estate experience – something we never thought possible.”